Why File a Claim?

An insurance policy is a document detailing the terms and conditions of a contract of insurance. Within this agreement, you are required to report any losses that you have become aware of and take any necessary steps to prevent any further damages.

Weather-related damages to your property can cost thousands of dollars in repairs and more if the repairs are neglected.  It is not uncommon for a carrier to deny any payment for a claim if it was determined that the policyholder neglected to prevent further damages which can be considered a violation of the policy.

The Claim Process

Before the insurance company can indemnify you for your loss, there is a series of steps that must be done:

Once our representative(s) have verified direct physical damage that we believe is covered by your policy, we will execute the documentation needed to file your claim and submit a letter of representation to your carrier.

Next, your Carrier will contact us directly to set up a day and time for us to meet at the property with their adjuster, who is hired by your carrier to examine the property in order to determine if the loss is covered by the policy. This inspection is often referred to as an adjustment. We will present the Loss to the Carrier’s adjuster and supply Him/ her with any supporting documents needed.

Once the adjustment has been scheduled, we will send you an email with the adjustment date and time.  Most adjustments take about an hour but could exceed depending on the complexity of your project.  It is not necessary for you to be present for the adjustment unless there is interior damage as we would need someone to allow access into the property to present the loss to the Insurance Adjuster.

Will I be dropped after filing a claim?

No, your insurance company will not drop you for filing a weather-related or catastrophic claim; however, it is still possible. Here are some ways your insurance company may drop you or non-renew your policy:

  1. If you did not pay your premium. One special characteristic of an insurance contract is that it is conditional, meaning that, in order for the policy to kick in, certain conditions must be met. In this instance, paying your premium is the condition that must be met in order for the insurance company to perform their part of the contract. If you do not perform your part of the contract, then there is no point in the insurance company to keep you on their policy.
  2. Giving incorrect information. If you give the insurance company wrong information for your benefit, such as to have a lower premium, they may drop you, or even worse, you can be fined for fraud.
  3. Too many claims on a policy. If you file more than three claims within a year, you will be dropped.
  4. Neglecting home repairs. If you file a claim, and the insurance company comes to the conclusion that the damages were preventable, they will drop you for being negligent and being a higher risk for the insurance company.

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 9206 S. Keating Ave Oak Lawn Illinois 60453

info@LuxeExteriors.com